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Have a question about our sensory products, your order or delivery? We're here to help. Fill in the form below and our team will get back to you as soon as possible.

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Contact infomation

FREQUENTLY ASKED QUESTIONS

Our range includes weighted blankets, body socks, sensory tunnels, hammocks and other sensory products. Each product page provides details to help you explore the options. If you're unsure which product is suitable, please contact our team before ordering.

Delivery times depend on the product and destination. Standard UK delivery is generally estimated at 7–10 days, while customised weighted products may take longer as they are made to order. Please visit our Delivery page for more information.

Most non-personalised products purchased outside our Outlet collection can be returned within 30 days, subject to our returns policy. To arrange a return or discuss an exchange, please contact our customer service team before sending anything back.

Yes, Sensory Owl delivers to a range of international destinations. Shipping costs and delivery options vary depending on your location and order. Please check our Delivery page for further details.

We're happy to help with product questions, orders and general enquiries. You can email us at shop@sensoryowl.co.uk or use the contact form on this page.